Mendy & Watt Limited

We firmly believe that the legal services we provide and our advice should be delivered in person. We always meet our clients face to face and take the time to understand their needs and wishes.

The legal documents we draft can be very different from those our clients thought they needed when they called us to make an appointment.

Zoom, Teams, WhatsApp, Skype and FaceTime options mean that we don't have to be in the same room to be face-to-face.

We’ll follow up with emails and telephone calls.

Unlike traditional firms, we do not charge an hourly rate for the work we do routinely - Wills, Lasting Powers of Attorney, client meetings, supervising signing, communicating with clients, drafting documents, progress checking and chasing.

Unlike many legal firms, we don’t break down our consultants’ working hours into 6 or more segments of chargeable time and add those to your invoice either.

We never make an additional charge for an email, letter or phone call.

Our engagement letter explains when your invoice will be payable.

Our fees are fixed, include all taxes and are easy to understand.

Non-standard work

On rare occasions, when a client requires us to carry out extra activities or tasks, or we have to liaise with a client’s family members, their accountant or financial adviser, we will provide an estimate for this work.

If your financial adviser, accountant, or other professional introduces you as a new client, we may pay them a fee or commission for their introduction. This will never affect what you pay for our services. All clients pay the same fee for the same work.

Are we the cheapest locally?

No, probably not.

Are we affordable, cost-effective and realistically priced?

Yes, definitely.

Once we have all the information we need, we will give you a firm quote for the work we will do for you.

Our prices are fixed and published in advance, so there are no nasty surprises.

We ask you for half our fee when you engage us, and the final payment is due once you have signed your Will or Lasting Power of Attorney (within 28 days of engaging us) and you are delighted with the work we have done for you.

At our first meeting, we ask you what you want to happen when you are no longer around to take care of your finances, property and loved ones.

We listen carefully to your priorities and wishes and advise you about any steps to consider in planning your estate.

Once we have everything we need, we will create your personal documents and send you a draft copy in your preferred format. To keep your personal details safe, we email a secure link to view your documents online or send a draft by post.

All our consultants are members of the Institute of Professional Willwriters.

Our Principal is a qualified member of STEP and a full member of the Institute of Professional Willwriters. All consultants are IPW Associates too.

Once you’ve decided to take action, we’ll help you put everything in place quickly and efficiently.

In an emergency, we can prepare a Will on the same day (subject to a satisfactory testamentary capacity assessment).

Our home visit service covers Stoke on Trent, Leek, Cheadle, Uttoxeter and the surrounding towns and villages of north Staffordshire.

Home visits within 20 miles of our satellite office in Cheadle, Staffordshire, are provided free of charge.

Video call appointments are also free of charge.

We’re happy to meet you wherever you’ll be most comfortable.

We’re happy to meet new clients across England and Wales via video conferencing. We can meet you using Zoom, Teams. FaceTime, or WhatsApp.

If it’s uneconomic for us to travel to meet you at home, and you don’t want to use video calling, we’ll be happy to recommend another Institute of Professional Willwriters member who works in your area.